Privacy Policy

Privacy Policy


Mindexel, operating as, understands the importance of protecting your personal information and undertakes to adhere to this privacy policy at all times to ensure your personal information is effectively safeguarded. Our website address is

The personal information we collect

Mindexel undertakes to collect your personal information only where it is necessary for the purposes of marketing our products and, where requested, for distributing newsletters, licensing our products, updating our products, and responding to sales and technical queries.

In most circumstances this information will be limited to your contact details, including but not limited to your name, address, e-mail address, company, company ABN, company address, your job title and phone numbers. Where orders are made online using credit card details, all information is securely transmitted in an encrypted format to Mindexel.

When do we collect personal information

Mindexel collects personal information when you complete one of the following actions:

  • Order products from Mindexel;
  • Lodge a technical support query regarding Mindexel products of services;
  • Participate in Mindexel promotional activities or surveys;
  • Where you forward information to us in an email or as a hard copy document; and
  • Other circumstances where collecting personal information is reasonable and permitted by the law.

Use of Cookies

The Mindexel web site may from time to time use cookies. A cookie is a piece of text that is saved to your browser by a web site to enable that website to save certain information to your machine so that it can later be retrieved. We do not use cookies to collect personal information about you. While you may set your browser to not accept cookies from D4 web sites, some functions of the web sites may not be available when cookies are not accepted.

  • Third party vendors, including Google, show your ads on sites on the internet.
  • Third party vendors, including Google, use cookies to serve ads based on a user’s prior visits to your website.
  • Users may opt out of Google’s use of cookies by visiting the Google advertising opt-out page. (Alternatively you can point users to opt out of a third party vendor’s use of cookies by visiting the Network Advertising Initiative opt out page).

How we manage personal information

Mindexel undertakes to take all commercially reasonable steps to ensure that all personal information collected by us is accurate, up-to-date, complete and stored securely.

When your personal information is no longer required for the purposes for which Mindexel uses personal information, all commercially reasonable steps will be undertaken to securely destroy that information.

How will your personal information be used

Mindexel may use your personal information for any of the following purposes:

  • Marketing Mindexel products;
  • Fulfilling orders for Mindexel products;
  • Updating Mindexel products;
  • Responding to enquiries about Mindexel products; and
  • Fulfiling all legal requirements of Mindexel with respect to your personal information.

Mindexel considers personal information we collect about you to be confidential and will not disclose such information to third parties except in the following circumstances:

  • Where you have consented to your personal information being provided to a third party;
  • Where Mindexel is required by law to disclose your information; and
  • Where Mindexel discloses personal information to the related entities of Mindexel.
  • Gaining access to your personal information held by Mindexel

Except in circumstances where access to your personal information may be denied by law, your personal information will be provided to you upon request sent to Mindexel.

Correcting your personal information held by Mindexel

Mindexel appreciates you informing us if you have reason to believe that personal information we hold about you is incorrect, incomplete or not updated.

Privacy office contact details

Should you have any queries in relation to the above or require further information regarding Mindexel’s collection, use and storage of your personal information please do not hesitate to contact us at: